Frequently Asked Questions

Everything you need to know about bringing Milligram quality into your home.

What is the standard shipping time for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a warranty on home goods?

Yes, all Milligram furniture comes with a 1-year limited warranty covering structural defects and craftsmanship to ensure your home remains beautiful and functional.

What is your return policy for home accessories?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.

Are the materials used in your products sustainably sourced?

Sustainability is a core value at Milligram. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.